I like Evan William's post on the experience of setting up Odeo to run on largely web based apps 'cause that's what we've tried to do in setting up to run FeedrollPro. This is what our biz rig looks like:
- Project Management: phpCollab for development, along with Trillian for IM, Gmail for all email, and occaisionally Skype.
- Business Management: Invoice.com to manage one off invoicing requirements, while general billing is handled with PayPal. Lots of people say PayPal is too simple, but that's exactly why I like it. And of course it is tied into our business banking so everything is seemless.
- Customer Service: We've installed Comdev Helpdesk and FAQ Manager for user support which is augmented/tied into Gmail, while WordPress powers site news
We have installed a bunch of stuff, like helpdesk software, but the point is still that we can pretty much do everything from any computer anywhere in the world :)
Tell us what you think...